What is a diverted flight?
A flight which is operated from the scheduled origin airport to an airport which does not correspond to the airport indicated as the final destination in accordance with the carrier’s/passenger’s original travel plan.
Why would a flight be diverted?
Flight can be diverted for various reasons. Weather conditions at final destination. Weather conditions on a flight route. Technical issues affecting aircraft capabilities. Passenger related issues such as health issues or disruptive behavior.
How much does it cost to divert a flight?
Diversions are costly for airlines. Diversions costs can range from tens of thousands $ for a narrow-body domestic flight to hundreds of thousands $ for a wide-body international flight.
Can I get compensation for a diverted/delayed flight in EU?
If you arrived at your final destination with a delay of more than 3 hours, you are entitled to compensation, unless the delay was due to extraordinary circumstances. The airline has to prove this by providing, for example, extracts from logbooks or incident reports.
You are entitled to compensation here above if:
– your flight is within the EU and is operated either by an EU or a non-EU airline
– your flight arrives in the EU from outside the EU and is operated by an EU airline
– your flight departs from the EU to a non-EU country operated by an EU or a non-EU airline
– you have not already received benefits (compensation, re-routing, assistance from the airline) for flight related problems for this journey under the relevant law of a non-EU country.
How much compensation can I get for diverted/delayed flight?
|
Compensation* |
Distance |
|---|---|
|
250 EUR |
1 500 km or less |
|
400 EUR |
more than 1 500 km within the EU and all other flights between 1 500 and 3 500 km |
|
600 EUR |
more than 3 500 km |
* You must reach your final destination with a delay of 3 hours or more and the delay is not caused by extraordinary circumstances.